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Can't start service Options
Ruby
#1 Posted : Wednesday, July 28, 2010 9:09:37 PM


Joined: 3/5/2009
Posts: 5
Location: Somewhere out there
I just downloaded the trial last night, the version is 5.2 build 117, and I can't start the DNS, this is what happened, when i run a software it ask me to run the service.



and when I start it, its give me this error



and also, I've tried to run it manually on services.msc



my machines is:

Windows 7 64 bit Home premium, I think i got .net 3.5 coz I have visual studio 2008.

thanks and more power


Jesper
#2 Posted : Thursday, July 29, 2010 6:27:23 PM



Joined: 1/14/2008
Posts: 325
Location: Frederikshavn, Denmark
It appears that the service is encountering some type of problem immediately after starting, causing it to shut down again.

Please check the Windows Event Log for any errors from Simple DNS Plus.

It you don't find anything there, check the application data folder (C:\ProgramData\JH Software\Simple DNS Plus) for an "ErrorReport....txt" file.

If the error message does not sufficiently explain the problem, post the error here or e-mail us for further assistance.

Sincerely,
Jesper
JH Software
Ruby
#3 Posted : Friday, July 30, 2010 3:03:44 PM


Joined: 3/5/2009
Posts: 5
Location: Somewhere out there
actually, version 5.1 is working for me, but when i downloaded and install version 5.2, it's not

any help ?
Jesper
#4 Posted : Friday, July 30, 2010 3:51:02 PM



Joined: 1/14/2008
Posts: 325
Location: Frederikshavn, Denmark
We'll be happy to help.

How about those error reports?

Sincerely,
Jesper
JH Software
Ruby
#5 Posted : Saturday, July 31, 2010 4:30:58 PM


Joined: 3/5/2009
Posts: 5
Location: Somewhere out there
okey, I solved the problem now, my firewall is blocking the sdnsmain.exe, and I just unblock it, and everything is fine now.

thanks and more power !


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